The second-hand marketplace Users Share Frustration Over Size Modifications
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Reaction
Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification than originally posted due to the recalibration.
The platform stated the revised method more closely matches other platforms.
It has advised users to review their products and manually change the size when needed, which has left users frustrated.
Sizing System Modifications
Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Required Changes
A different user, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she stated.
Marketplace Information
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.
